Social Security has suspended face-to-face service to the public during the Covid-19 pandemic
On Tuesday, March 17, 2020, SSA suspended face-to-face service to the public in their field offices and hearings offices nationwide until further notice. This decision protects older Americans, people with underlying medical conditions and SSA employees during the Coronavirus (COVID-19) pandemic.
You will continue to receive your monthly benefit amount if you use Direct Deposit. You will continue to receive your monthly benefit amount if you receive your benefits by mail. Please visit the United States Postal Service for their latest statements about COVID-19. You can visit this website to learn how to sign up for Direct Deposit.
SSA will provide limited, critical services via phone, mail, and online, while we focus our efforts on serving people most in need.
Online at www.SSA.gov – You can conduct most business online without assistance
You can call your local office’s General Inquiry (GI) line.
You can call our National 800 Number. They also offer many automated telephone services so you do not have to wait to speak with a telephone agent.
The National 800 Number and field office staff will direct you to: